Policies & FAQs

Reservation Terms and Policies

• Check-in is after 4:00 PM
• Check out is before 9:00 AM (11AM during Quiet Season – off peak)
• NO SMOKING in lodge homes
• NO PETS ALLOWED for the comfort and safety of all our guests.
• A reservation deposit of 1 night or 30% is required. Visa, Master Card, Discover, AMEX, traveler’s checks, personal checks and cash are accepted for payment.
• Minimum stays, and week long stays may be required at peak times.
• UPON ARRIVAL, a valid Visa, Master Card, AMEX, or Discover card must be presented as security for damages and house charges.
• A Resort Fee of $20 per night will be charged to every reservation‍

Cancellation Policy

Cancellation 30 days or more prior to arrival; a $50 cancellation fee is withheld.

Cancellation less than 30 days prior to arrival; the full deposit amount is non-refundable.

*Due to the Covid-19 pandemic, we are adjusting our cancellation policies. If you are staying during a time that the state of Wisconsin or the state that you are coming from has an active Stay At Home order, we will either cancel your reservation with a  full refund, move your reservation to another date, or issue you a Gift Certificate good for two years.

If you have a future reservation and have concerns about the Covid-19 pandemic, we will offer you a Gift Certificate for the deposit amount or move your reservation to a later date at no charge. Otherwise our normal cancellation policy applies to all reservations.

Snow-Go Policy

If you are coming up snowmobiling and are on our Snow-Go policy you will have up to 5 days prior to your arrival to cancel your reservations with no penalty if we do not have snow, rental sleds are not being let out, or the Sno-Eagles club has rated our trails in a overall poor or un-rideable condition.

Accommodations include

Basic kitchenware, charcoal grill (removed in winter), dish soap, toilet tissue, bed linens and towel sets.

May 1 – October 15 rentals include dockage for your own boat. A boat landing is on site.  (Note: daily housekeeping, charcoal and consumables are not included.)

Available with additional fee

Pack-n-plays, high chairs